Partner & referrals FAQ

It lets creators, schools/PTAs, clubs, charities, and organisations apply to become a Tasks4Access partner, get a unique referral link and code, and earn a thank-you commission when families they refer subscribe. See the Partner Programme page for the full overview.

Five partner types: Creator, School / PTA, Club, Charity, and Organisation (a general organisation that isn’t one of the more specific types). Pick whichever best describes you when you apply at /partners/apply.

Yes – if you apply as a Charity, provide your charity registration number on the application form. We verify your charity’s identity by hand before your referral link goes live and before any payouts can be made, so a charity application takes a little longer to activate than other partner types. No bank details are ever collected as part of this, or any, verification step.

The full subscription price the customer pays, including VAT, before any platform fee. If a family pays £12.00 including VAT and the rate is 30%, your commission is calculated from £12.00 (£3.60) — whether they subscribed through the App Store, Google Play or (for a small number of older accounts) web checkout. VAT and fees charged by Apple, Google or the payment provider are not deducted: the fees are a Tasks4Access cost and never reduce your commission. Full detail is in the Partner Agreement.

Yes. Commission is earned on successful payments however the subscription is billed, and the same rates, 30-day pending period and refund rules apply.

No. A sign-up made with your own contact identity (for example the same email address, including plus-address and Gmail dot variants) is recorded but is not commissionable. Colleagues at your organisation, and other members of your household with their own email addresses, are not affected.

The first valid referral within 30 days is the one that counts, before and after they sign up. Once a family is attributed it is permanent.

Apply at /partners/apply with your name, a contact email and, depending on your partner type, your organisation, your role, a website or social profile and how you plan to promote. Charities also give their registration number. We review every application by hand; no bank details are ever collected as part of an application. If approved, you’ll receive your referral link and code by email.

Sharing your link or code lets a family enter it (or open it directly) when they sign up. A family can only ever be attributed to one partner, permanently, on a first-valid-referral-wins basis, and only if they’ve never paid for Tasks4Access before.

For monthly subscriptions: 30% of a referred family’s first successful payment, 20% of their second, and 10% of their third, with no commission from the fourth onward. For annual subscriptions, the first successful annual payment earns 18% once, with no commission on renewals. The monthly and annual rates are not combined. The same 30-day pending and refund rules apply. Full detail is in the Partner Agreement.

Each commission is held pending for 30 days after the family’s payment, then becomes payable. We aim to pay out payable balances monthly by bank transfer, with no minimum payout threshold, once the payee’s identity has been verified and unless an earning is under review. Bank details are never collected through the website or app – they’re verified with you directly first.

When a referral offer is running, a referred family may be offered one calendar month free instead of the 7-day trial. A free period is not a payment and earns nothing; your commission starts with their first actual payment, at the first-payment rate (30% monthly, 18% annual). A referral never changes the price the family pays, and each person gets one free month.

No. A refunded payment still uses up its place in the 30% / 20% / 10% order: if a family’s first payment is refunded, the commission is reversed and their next payment earns 20%, not 30%. Switching between monthly and annual billing, and upgrade payments, earn no further commission.

The corresponding commission is reversed: proportionally for a partial refund, in full for a full refund or a successfully disputed payment. If it was already paid out to you, the reversal is applied as an offset against your next payout instead.

Log in at /partner/report with just your contact email – there’s no partner password. We’ll email you a one-time login link. Your dashboard shows your own visit, sign-up, and earnings totals, plus your payout history.

No. Partner reporting shows only your own aggregate totals – never a referred family’s name, email address, or payment details. See our Privacy Policy for how partner and family data are kept separate.